Heidi joined Mold Inspection Sciences in October 2015 as a customer service representative. In October 2016, she became the assistant office manager, and in 2018 the customer service manager. Part of Heidi’s daily tasks are building rapport with new and past clients, dispatching inspectors, maintaining company records, and many other tasks to aid the office manager. Heidi has over 14 years of customer service experience. From 2013 – 2015 she established her doula business, running the business’s logistics, and maintaining a professional level of education, and serving clients.
Growing up in Iowa, Heidi has been around the military a large portion of her life. She moved to Texas in 2009 and settled in the Austin area in 2015. Heidi has three young boys, ages 5, 4, and 3. She loves to go on motorcycle rides with her significant other and have date nights. One day she hopes to re-establish her doula business.